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Lifetime Warranty

Veehoo products are covered by a 3-year limited warranty from the date of purchase. If your product fails due to a defect in materials or workmanship under normal use, we will repair or replace it free of charge, at our discretion.

This warranty does not cover damage caused by accidents, misuse, improper care, negligence, unauthorized modifications, normal wear and tear, or the natural fading and aging of colors and materials over time. To make a claim, contact our customer support team at [email protected] with your order number and photos of the issue.

If damage isn’t covered, we may offer a paid repair or replacement. We’ll provide a quote before any work begins, and return shipping fees may apply.

This symbol ‘*’ indicates a required item. Others are optional.

*Where did you buy our product?

Amazon orders are 19 digits(no spaces) long with two dashes, with the following format (as an example, your order number will be different): 103-4795772-1364518

For Walmart orders, please remove the hyphen ("-") and enter only the numbers.