Returns & Refunds

Returns & Refunds

You can request a return or refund by emailing  [email protected]  or submitting a request from your account. Please contact us within 48 hours of delivery, with clear photos, if:

1.Your item is defective or doesn’t match its description. Slight color differences caused by screen settings aren’t considered defects and aren’t eligible for return.

2.You received the wrong item. We’ll arrange an exchange or refund.

3. Parts are missing. We’ll send the missing part or issue a partial refund.

4.You ordered the wrong color or size. We’ll exchange the item or issue a refund once we receive it back. Return shipping is at your cost.

If the issue is our error (a defective product, the wrong item, or missing parts), we’ll cover all shipping and reshipping costs. We’ll email you our decision on your request.

How to Return an Item

1. Submit a return request by logging into your account, or by emailing [email protected] if you checked out as a guest. Include your reason and photos.

2. We’ll reply within 48 hours. Once approved, you’ll receive a Return Merchandise Authorization (RMA) by email.

3. Send the item back within 48 hours of receiving your RMA, with the RMA attached.

4. Use a trackable shipping service and email us the tracking number and carrier.

You may need to pay return shipping up front. If the return is due to our error, we’ll reimburse it once we receive the item (unless you requested a replacement). For exchanges caused by ordering the wrong item, the original shipping fee isn’t refundable.

Exchanges & Refunds

When we receive your return, we’ll inspect the item and issue an exchange or refund as requested. Depending on the condition of the item, we may issue a full or partial refund.