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Shipping Policy

Shipping Policy

Shipping Fee & Time

Free shipping for each order greater than $79.99 in the contiguous United States. It charges $5.99 for each order less than $49.99. 

Besides, each order of $49.99 or more, and less than or equal to $79.99 charge $3.99 shipping fee. 

Shipping Orders

If an order consists of several products, we will try to ship them together and make sure all your items reach you at the same time. However, as different products have different sizes and conditions, they may be shipped via different couriers. You will receive a respective email notification for different tracking.

Once your order is shipped and get a tracking number, you will receive a shipping information email automatically from Veehoo. Please check your email address that you used to place an order. If you haven't found the email, please check your spam box and add Veehoo to your contact list.

Order Cancellation

We accept order cancellation before the product is shipped or produced. If the order is canceled you will get full a refund. We cannot cancel the order if the product is already shipped out. You can check our Return & Refund Policy to return the product(s) you ordered.

Delivery Address

A correct and complete delivery address is essential. P.O Box is not supported.
Currently, we only ship orders to the USA.

Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer), we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders.