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Shipping Policy

Shipping Policy

Shipping Fee & Time 

Free shipping for each order greater than $79.99 in the contiguous United States. It charges $5.99 for each order less than $49.99. 

Besides, each order of $49.99 or more, and less than or equal to $79.99 charge a $3.99 shipping fee. 

Order Delivery Time Shipping Fee
Order less than $49.99 2-5 Business Days $5.99 for each order
Order of $49.99 or more and less than or equal to $79.99 2-5 Business Days $3.99 for each order
Order greater than $79.99 2-5 Business Days Free

Shipping Orders

Once you have completed the payment, we will confirm your order within 2 business days and inform you via email. If an order consists of several products, we will try to ship them together from our U.S. Warehouse
and make sure all your items reach you at the same time. However, as different products have different sizes and conditions, they may be shipped via different couriers. You will receive a respective email notification for different tracking.

Orders are usually dispatched within 5 business days of payment of order Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched. But we are not responsible for packages that are lost, missing, or delivered to the incorrect address. Please ensure that your address is correct when placing your order and that you will be available to receive your order upon delivery.

Once your order is shipped and get a tracking number, you will receive a shipping information email automatically from Veehoo. Please check the email address that you used to place an order. If you haven't found the email, please check your spam box and add Veehoo to your contact list.

Order Cancellation

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Delivery Address

A correct and complete delivery address is essential. P.O Box is not supported.
Currently, we only ship orders to the USA.

Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer), we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders.


Feel free to contact us if you encounter any problems via [email protected]

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